By Appointment Only

Mon: 10 am - 8 pm
Tues: Closed

Wed: 10 am - 8 pm

Thurs: 10 am - 8 pm

Fri: 10 am - 8 pm

Sat: 10 am - 6 pm

Sun: 10 am - 6 pm

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© 2015 by Philosopher's Stone Massage & Wellness, LLC.  Proudly created with Wix.com

POLICIES

All clients agree to these policies as a condition of doing business with Philosopher's Stone.

Massage therapists may not diagnose disease or illness under their scope of practice.  

Consult your physician if you have a health concern.

Appointments & Scheduling

All services are by appointment only.  You may schedule online or by calling me at (856) 857-7535.  If I do not have availability at your preferred time/day, you may request to be placed on the wait list and will be contacted in the case of an opening.

All confirmation emails will be sent 48 hours prior to your scheduled appointment time, and a reminder text will be sent 2 hours before with the exception of same-day appointment scheduling.  If you would prefer to receive a confirmation phone call, please let me know at the time of booking.
A valid credit or debit card is required to hold your appointment.

Payment

Payments in the form of cash, check, debit, all major credit cards, HSA and FSA plans are currently accepted.

Gratuity is neither expected nor required.  Being pain free is not a luxury.

Refunds

All sales for treatments and gift cards are final and nonrefundable.

Gift cards must be used within 24 months of purchase to maintain the full value purchase value; a dormancy fee of $2 will be deducted from the card value for every month the gift remains un-redeemed after this period.

Late Arrival

Late arrival may result in an abbreviated appointment time.  Please communicate with me if you are running behind.  If more than 20 minutes lapses after your scheduled appointment start time without communication of lateness or cancellation, the appointment will be considered a "no show."

Cancellation

A minimum of 24 hours prior notice is required via phone call or text if you will no longer be able to attend your appointment.

If this requirement is not met, the following fees are in place.   

  • Cancellation inside of the required 24 hours will result in a fee equal to 50% of the service cost.  

  • "No shows" - or failure to arrive without prior indication of a cancellation - are responsible for 100% of the service cost.

  • Fee percentages will reflect the total cost of service; any discounts which may have been applied are void with the exception of prepaid services.

If I am able to fill your appointment time, I can waive these charges.  If you have circumstances which you feel deserve special consideration, please notify me as soon as possible so I may determine whether or not an exception can be made to this policy.

Medical Conditions

Massage is not recommended for clients with certain medical conditions including, but not limited to active illness such as a cold/the flu, having taken pain killers or muscle relaxers within 12 hours of your appointment, untreated heart and circulatory conditions, acute injuries that have not undergone medical attention, thrombosis, et al.  Please inform me of any and all medical conditions so the appropriate adjustments may be made to your massage.  If it is determined that massage cannot be performed at the time of treatment, I will happily reschedule with you.
 

Satisfaction Guarantee

You will leave your session feeling relaxed, heard, and with a sense of progress or accomplishment!  Please inform me within 48 hours if your expectations were not met and I will happily discuss an appropriate amendment.

Have questions regarding any of these policies?  Please contact me.  It will be my pleasure to discuss them with you.